Contact Us

Get In Touch

We aim to respond to all enquiries within 1–2 business days.

Business name Rank Lounge Ltd (trading as Cart Matters)
Company number 15990496 (England & Wales)
Registered office Office 10337, 182-184 High Street North, London, England, E6 2JA, United Kingdom
Support email [email protected]
Support phone +44 7360 243898
Customer service hours Monday–Friday, 9:00am–5:00pm (UK time)

Order & Shipping Questions

For questions about an existing order, please include your order number when you email us so we can help you faster.

Returns & Exchanges

Visit our Returns & Refund Policy page for full details on our 30-day return window.